Terms & Conditions

General

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Erhart Interiors, S.L., hereinafter referred to as “Studio Erhart”, “us” or ”we”, at the Studio Erhart website, mobile website, or via telephone (jointly referred to as ”studioerhart.com”).

By using studioerhart.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older, who are not under guardianship and, are not acting in a capacity of a company, can place an order.

The inclusion of any products or services on studioerhart.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on studioerhart.com at the time you place your order.

Studio Erhart wants to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the studioerhart.com site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.

Prices and delivery charges

The prices displayed at studioerhart.com include the statutory Value Added Tax but do not include a delivery charge. The delivery charge for each order will be calculated and clearly stated at checkout.

Ordering/conclusion of contract

The ordering options available to you are via studioerhart.com or telephone.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity.

If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, a Studio Erhart representative will contact you to settle the refund.

Delivery

Studio Erhart exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order, in accordance with your selected delivery option.

You will find the full Shipping Policy at studioerhart.com.

Returns & Refunds

You will find the full Returns & Refunds Policy at studioerhart.com.

Payment methods

You can pay for your goods in various ways as set out below.

Credit card or debit card

You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Mastercard).

The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched.

Studio Erhart reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.

PayPal

When paying by PayPal, Studio Erhart reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Studio Erhart reserves the right to deny any purchase.

You will receive the legally required invoice document in the Shipping Confirmation e-mail.

Please note that we do not accept cash or cheques.

Our Liability

Nothing in these Terms shall exclude or limit Studio Erhart’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

Studio Erhart accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.

Studio Erhart is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

Our maximum liability to you for any loss or damage arising in connection with your order on studioerhart.com shall be limited to the total price of your order.

Colours and measurements

We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

Due to the handmade nature of our products, an item’s measurements given on studioerhart.com are only approximate values to give you a better understanding of the model of that specific item, and not a definite guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in its production.

Guarantee

If there are severe defects in the goods you have purchased, Studio Erhart abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by contacting us at +34 653280044 or at info@studioerhart.com.

Assignment

Studio Erhart reserves the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.

Severance

If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.

Ownership of rights

All intellectual property rights, such as trademarks and copyrights at hm.com remain with Erhart Interiors, S.L. and its subsidiaries or licensors. Any use of studioerhart.com or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Studio Erhart.

Company Information

Erhart Interiors, S.L.

Registered office: C/ Velázquez 37, 28001, Madrid

Tax Identification Number: B-87893699

VAT no: ESB87893699

Registered with the Commercial Registry of Madrid, Spain.